Device Management 2016-11-29T10:27:00+00:00

Project Description

Customer:

Spanish Online Portal

Challenge:

A tense internal team situation impeded the introduction of products in order to renewal the unprofitable and inefficient Hardware business.

Key Questions:

  • How can we improve the procurement processes for hardware?
  • What opportunities do we have to slacken the tense team situation?
  • In which way should the hardware-portfolio become diversified?
  • Delivers an extension of the HW portfolio the opportunity to extend the service portfolio with new intelligent or convergent services?

Our Input:

  • We implemented an interims Manager to restructure the team
  • We delivered a Fixed-Mobile-convergent product concept
  • We restructured all Hardware related workflows and processes in consideration of the new product concept

Results:

  • Launch of a GSM/Wifi Dualmode mobile device at the Spanish market
  • Lean efficient HW processes
  • Positive contribution margin by the HW Business department.